“We have been using Hayes Packaging to manage our strapping machine PPM’s for the last few years and have seen a major improvement in our uptime and with Both Ryan and Kevin’s experience and knowledge has helped us to not only bring the machines up to standard but also to help us to improve our engineer’s knowledge”
Hayes Packaging Service Ltd
Your packaging line needs to keep moving. We make sure it does.
Engineer-led servicing, breakdown support, consumables supply and machine installation for strapping and wrapping systems across the UK
Multi-brand support • UK coverage • Clear reporting
Need immediate support?
If a machine is down, report a breakdown and include the manufacturer/model (if known). We’ll triage and advise the quickest route to restore uptime.
Who We Are
The people your production line can rely on
We're Hayes Packaging Service Ltd — a family-run business built on practical engineering and honest advice. Whether your line is down right now or you're looking to prevent the next stoppage, we give you straight answers and engineers who know what they're doing.
We're not tied to any manufacturer, which means we work on any machine and recommend what's right for your operation — not what's easiest for us to sell.
What We Do
Complete end-of-line support, under one roof
Most suppliers can do part of the job. We can do all of it.
Service Plans
Scheduled preventative maintenance to keep machines running reliably and costs predictable. Built around your operation, not a standard template.
View Service Plans →
Packaging Machine Repair
When something stops, you need an engineer — not a call centre. We triage fast and get to you.
Repair & Fault Support →.jpg)
Consumables
Film and strap matched to your machine by engineers who understand how the two interact. No guesswork, no wrong-spec supply.
View Consumables →
Machines
Machines If you need new or replacement equipment, we can source, install and commission it — and stay involved once it's running.
Explore Machinery →Why Us
We do what other suppliers can't — or won't
A lot of companies can service a machine, or sell you consumables, or supply equipment.
Very few can do all three well, and fewer still will be honest when one is causing problems
with another.
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OEM-independent
We work on any brand, with no loyalty to any manufacturer.
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Engineers, not salespeople
The people answering your technical questions are the same people who fix machines for a living.
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One relationship, full lifecycle
Install, service, consumables and breakdown support — covered in one place so you don't manage multiple suppliers.
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Honest recommendations
If a cheaper consumable will work just as well, we'll tell you. If it won't, we'll explain why.
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UK-wide coverage
Engineers across the Midlands and South, with nationwide reach.
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SafeContractor Approved
Independently verified health & safety standards.
What Our Customers Say
Trusted by production teams across the UK
A few recent comments from customers who rely on Hayes Packaging Service Ltd for day-to-day uptime.
“After working with Kevin for many years I have only positive things to state regarding Hayes Packaging Service. Kevin and Ryan go the extra mile ensuring that my equipment is fixed/serviced in the quickest possible time and at a competitive, fair price. We are provided with a detailed work sheet after every solution provided to enable us to conduct an RCA if required. I already recommended them to colleagues in the industry and know that they have also found them to be a great company to work in partnership with. I could not recommend them highly enough.”
“Hayes packaging have over the years provided us with an excellent service that has ensured consistent performance on all our packaging equipment. They have worked closely with us to maximise available time and reduce downtime cost.”
SUPPORTED EQUIPMENT
Machines and Industries We Support
Engineer-led support for end-of-line packaging equipment across a wide range of industries, machine types and production environments.
Strapping Equipment
- Inline pallet strapping systems
- Pallet presses & press strappers
- Automatic & semi-automatic strappers
Stretch Wrapping
- Rotary arm pallet wrappers
- Turntable wrappers
- Integrated wrapping systems
Industries We Serve
- Manufacturing
- Logistics & distribution
- Warehousing & fulfilment
Also Commonly Supported
- Food & beverage
- Building products
- Retail supply chains
Supporting a wide range of manufacturers including Mosca, Signode, Robopac, Emmepi, Siat, Fromm and Smart Wasp.
Engineering work in action
Recent on-site case studies
Real examples of faults resolved, performance stabilised and uptime protected by our engineers.
Pallet Press Mis-Feeding Eliminated
Erratic feeding traced to a small burr in the chute assembly, disrupting the strap path.
Result: Reliable feeding restored.
Strapper Tension Fault Resolved
Intermittent loss of tension addressed by replacing worn components and recalibration.
Result: Consistent tension achieved.
Wrapper Turntable Issue Corrected
Debris around the drive sprocket caused the chain to jump; cleaned and adjusted.
Result: Smooth operation restored.
Preventative Service Visit
Planned maintenance carried out to reduce breakdown risk and stabilise performance.
Result: Downtime risk reduced.
Fault Found Before Failure
Wear point identified early and corrected to prevent an unplanned stoppage.
Result: Production protected.
Ready when you are
Service Plans, repairs and clear next steps
Start with planned support to reduce downtime, or use the repair route if you have a fault right now. For quotes and general enquiries, use the form — or call us direct.
UK engineer support • Strapping, wrapping and end-of-line systems