01707 819119

Report a Breakdown

Tell us about the fault and we'll triage and advise the quickest route to restore uptime.

Get in touch

Straight answers.
No queue.
No runaround.

Whether your line is down right now or you're looking for a service plan, consumables or new machinery — we'll give you a straight answer.

Contact

How can we help?

Use the form to send us your enquiry and we'll route it to the right person. For urgent breakdowns, calling is always the fastest route.

We aim to respond within 1 working day
To help us respond quickly, include:
  • Site postcode and best contact number
  • Machine type — pallet wrapper or strapper
  • Make & model if known
  • What's happening and when it started
  • Photos or video if available
  • For consumables: film micron & roll width, or strap width & thickness

Not sure which details to include? Just send what you have — we'll follow up with any questions.

Send an enquiry

Get in touch

Fill in the form below and we'll get back to you within 1 working day. For urgent breakdown support, call us directly on 01707 819119.