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Ongoing Packaging Machine Support | Between Breakdown & Service Plans | HPS
Between breakdown and service plan

Keep it running
before it stops.

Structured engineer support for machines already on site. Condition checks, setup stability and parts planning to reduce repeat faults - without committing to a full service plan.

Support routes

Foundational support.
Any brand, any age.

Support hub pages and fault guides are available to service plan customers. The routes below cover ad-hoc support, training and parts - open to all customers regardless of plan status.

Takeover support
Support After Installation
Takeover support
Support After Installation

Support for machines already on site - including equipment not supplied by HPS. Getting new or inherited equipment set up and stable from day one.

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OEM-neutral
All Makes & Models
OEM-neutral
All Makes & Models

Independent engineering support across common OEMs, mixed fleets and legacy systems. We didn't have to supply it to support it.

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People and process
Operator Training
People and process
Operator Training

Reduce wear and repeat faults through correct use, setup discipline and optimisation. Most reliability gains come from the operator, not the engineer.

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Spares and retrofit
Parts & Engineering Support
Spares and retrofit
Parts & Engineering Support

Parts sourcing, retrofit solutions and support for obsolete machines. Genuine and compatible parts supplied across all supported brands.

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Want planned maintenance?

Service plans give you two engineer visits per year, written condition reports and priority breakdown response - priced per machine.

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