01707 819119

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Parts & Engineering Support — Hayes Packaging Service
Machine Repair→Ongoing Support→Parts & Engineering Support
Ongoing Machine Support

Parts & Engineering
Support

Parts sourcing and engineering support for pallet wrappers and strapping machines - including obsolete equipment where OEM supply has ended. We identify parts from serial numbers and photos, source from OEM and alternative suppliers, and support fitment and calibration.

OEM & alternative sourcingObsolete machinesParts ID supportAll brands
Get in touch → Back to Ongoing Support
Fast
Quoting when you have a part number
All
Major brands including obsolete equipment
OEM
And alternative sourcing options
UK
Nationwide fitment and calibration support
Why engineering-led parts matter

Ordering the wrong part
costs more than the part itself.

Wrong parts mean wasted time, extended downtime and sometimes further damage. We keep parts supply practical - quoting quickly when you have a part number, and identifying the correct component when you do not.

✓
Parts identification from machine details
If you do not have a part number, we work from the machine make, model, serial number and photos to identify the correct component. No guessing, no "it should fit".
✓
OEM and alternative sourcing
We source from OEM suppliers where available and from approved alternative suppliers where OEM parts are discontinued, unavailable or significantly overpriced.
✓
Obsolete machine support
Many older machines have discontinued parts or obsolete components. We work around these limitations - finding equivalents, fabricating where necessary, or advising on retrofit options.
✓
Fitment and calibration
Where needed, we support fitment of replacement parts on site - checking that the machine is correctly set up after the repair, not just that the part has been installed.
✓
Proactive parts planning
For machines on service plans, we identify known wear components and flag parts risk before it becomes a breakdown. You have the option to hold critical spares on site.
Common parts we supply

From wear components to
control systems.

We supply a wide range of replacement parts across pallet wrapper and strapping machine brands - including wear items, mechanical components and electrical parts.

Heater blades and wear plates
Sealing components for strapping machines - one of the most commonly replaced items across all brands.
Feed rollers and pressure rollers
Drive and guide rollers for strapping machine feed systems. Worn rollers cause feed faults, jams and tension issues.
Film carriage components
Pre-stretch rollers, dancer arms, clamp assemblies and cutter blades for pallet wrapper carriages.
Drive belts and chains
Turntable and carriage drive components for pallet wrappers - critical wear items on high-usage machines.
Sensors and switches
Position sensors, limit switches and safety circuit components across all major brands.
Control boards and electrical components
Where available - we advise honestly when OEM boards are the only option and when approved alternatives exist.
Request a parts quote

Know what you need?
Tell us and we'll quote.

Fill in the form with your machine details and the parts you're looking for. If you don't have a part number, a description is enough to get started.

We'll come back to you with pricing and availability as quickly as possible - usually the same day for common parts.

If you're not sure what you need at all, use the contact page instead and send us a photo - we'll identify the part for you.

Your details

Machine details

Parts required

Part number (if known) Description * Qty *

Additional notes

We'll aim to respond the same or next working day.
Thanks — we've received your request and will be in touch with a quote as soon as possible.
Something went wrong sending your request. Please try again or call us on 01707 819119.

Need a part or not sure what you need?

Send us the machine make, model and a photo of the component - we will identify and quote as quickly as possible.

Get in touch → 01707 819119