Small issues escalate fast
Minor wear and contamination at the end of the line quickly turn into downtime if left unchecked. Servicing catches problems before production feels them.
WHY SERVICING MATTERS
Prevent downtime before it starts
Signode ISB — caught in time
A heavily used ISB was running beyond its service window. A full strip, clean and reset restored stable operation the same day.
SIAT GT41 — weld quality protected
Plastic dust build-up affects feed and weld quality. Cleaning and targeted part replacement restored correct strap flow.
WHAT’S INCLUDED
What Happens During A Service Visit
Every visit follows a consistent checklist focused on real-world failure points — reducing unplanned downtime and keeping equipment reliable.
Mechanical Inspection
Key moving parts checked for wear, alignment and early signs of failure.
Electrical & Safety Checks
Sensors, switches, motors and safety circuits visually and functionally checked.
Machine-Specific Servicing
Focused attention on known weak points for your machine type and usage.
Cleaning & Adjustment
Build-up removed, lubrication applied correctly, settings returned to spec.
Operational Testing
Machine run under normal conditions to confirm stable, repeatable output.
Clear Feedback
Practical notes on condition, emerging risks and recommended next steps.
Discuss service cover
Jump to the bottom CTA for the overview, or open the form now and we’ll route it internally.
CONTRACT SERVICE PACKAGES
Service levels built for real production environments
Before any contract begins, we carry out an initial inspection visit to check machine condition and confirm it meets the servicing standard required for reliable, consistent performance. Options available for strapping machines and pallet wrapping machines.
Initial inspection visit (before contract start)
We confirm condition and servicing suitability, then recommend the right level of cover so reliability is built in from day one.
Planned Servicing
A simple plan with scheduled service visits on fixed dates.
- Fixed monthly cost
- Easy to budget
- Ideal for maintenance without parts included
Best for: stable operations that want fewer surprises.
Planned Servicing + Parts
Servicing with predictable parts costs and proactive replacements.
- Fixed pricing on serviceable items for the year
- Discounted parts
- Parts replaced proactively to reduce downtime risk
Best for: predictable maintenance spend and reduced disruption.
Most popular
Servicing + Breakdown Cover
Planned servicing plus structured breakdown support when issues occur.
- Scheduled service visits to reduce failures
- Breakdown callouts included (T&Cs apply)
- Simple pre-check process before a visit is arranged
Best for: busy lines that can’t afford interruptions.
Total Maintenance + Consumables
Service, parts, breakdown cover — plus consumables supply.
- All servicing and breakdown benefits
- Parts support aligned to agreed scope
- Consumables included (strap and machine film)
Best for: total predictability across upkeep and supply.
Discuss service cover
We’ll recommend the right level based on your equipment, usage and downtime risk — and confirm scope after the initial inspection visit.
SERVICING & SERVICE CONTRACTS
Discuss Service Cover
If you’re looking to reduce downtime and keep your packaging equipment reliable, share a few details and we’ll advise on the most appropriate servicing arrangement.
We’ll review your enquiry internally and come back with clear next steps — whether that’s planned servicing, breakdown support, or a structured PalletCare service contract.
Call us 01707 819119
One short form. We’ll route it to the right people internally.
What happens next
- We review your details and confirm the best servicing approach for your equipment.
- If needed, we’ll ask 1–2 quick questions to firm up scope and site requirements.
- We’ll then recommend next steps — service visit, contract options, or breakdown support.