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Pallet Wrapper Support

Pallet wrapper repair,
service & support.

Engineer-led breakdown response, planned servicing and consumables for pallet wrappers across the UK. OEM independent - all major brands covered.

Any
Brand - OEM independent
24hr
Target response on service plan cover
UK
Nationwide engineer coverage
1
Partner for repair, service and consumables
We support Smartwasp Robopac Youngsun / Paktool Effe / Spinny Siat Other brands →
Fault help

Recognise the fault? Go straight to the right page.

Select a symptom for likely causes and practical checks you can run before calling an engineer.

Site Photo
Broken drive chain on a Robopac pallet wrapper turntable

Turntable not turning

Drive chain failure. Common on older machines or where lubrication has been missed. The turntable stops immediately and won't restart.

See likely causes
Site Photo
Grease and film debris clogged around pallet wrapper turntable bearing

Stops mid-cycle

Grease and film debris built up around the turntable bearing. Causes motor overload and mid-cycle stops - usually after the machine has been getting slower over days or weeks.

See likely causes
Site Photo
Broken lift carriage chain on pallet wrapper mast

Film carriage not moving

Lift carriage chain failure. The carriage stops at a fixed height and won't return to the home position. Usually sudden with no prior warning.

See likely causes
Won't start
Powers on but nothing moves, or completely dead on startup
→
Film breaking
Film tearing during the wrap cycle or at the pre-stretch unit
→
Not cutting film
Cycle completes but the film isn't cut at the end
→
Inconsistent wrap pattern
Film coverage varies between loads or the load is poorly secured
→
Running slowly or stalling
Turntable or carriage running below normal speed or stopping under load
→
Repair & breakdown

When it stops,
we respond.

Engineer-led fault diagnosis and repair across all major brands. Every visit is documented - what failed, why, and what to watch for next.

Photo and symptom triage before sending an engineer - saves time on site
On-site diagnosis and repair across all major pallet wrapper brands
Parts sourced and fitted - we carry common spares to reduce return visits
Written job sheet after every visit - kept on record for your machine history
HPS engineer servicing a pallet wrapper on site
Planned servicing

A visit before the fault is always cheaper.

Most faults we see were preventable - worn belts, missed lubrication, film debris building up around bearings. A service visit catches those while they're still cheap to fix.

Every visit - breakdown or service - gets a written job sheet. What we found, what we did, what to watch for next.

Need help with your pallet wrapper?

Breakdown, service, consumables or just a question - send us your enquiry and we'll come back to you.