Transpak Support
Breakdown response, servicing and parts support for Transpak strapping equipment across the UK, including machines sold here as IBIS or Optimax. Select your model below to access fault guides and common checks.
Also sold in the UK as IBIS and OptimaxThe model fault guides on this page are for HPS service plan customers only and are password protected. Not on a plan yet? Talk to us about servicing →
Select your machine
Not sure if yours is a Transpak? UK machines are often badged IBIS or Optimax. If yours carries one of those names, it's a Transpak and you're in the right place.
Free fault guidance, open to everyone.
The model guides above need a service plan, but our general strapping and wrapping hubs are open to all. Start there, or talk to us about putting a plan in place.
Transpak, IBIS or Optimax machine down?
Report a breakdown with the model if you know it, and we'll triage the fastest route back to running.