Engineer-led support
Contact Us
Speak directly with an experienced engineer or service coordinator. Whether it’s a breakdown, servicing enquiry or a general question — we’re here to help.
Contact Hayes Packaging Service Ltd
Technical support, servicing enquiries and consumables supply — UK-wide.
Choose your enquiry type
Use the buttons below to open the relevant enquiry form in a popup.
To help us respond quickly
- Site postcode and best contact number
- Machine type (pallet wrapper / strapper / inline)
- Make & model (if known)
- Issue summary — what’s happening and when it started
- Photos/video if available
- Consumables: film micron & roll width, or strap width/thickness
We aim to respond within 1 working day. For urgent breakdowns, calling is often fastest.